SHIPPING WITHIN AUSTRALIA
Toffish offers a flat rate shipping fee to all Australian addresses for all online orders. We aim to ship online orders within 24-48 hours of the order being placed. Please allow between 2 - 7 business days for delivery from dispatch. To ensure speedy delivery, we recommend providing a business address where possible or providing clear delivery instructions in the ‘comments’ section of the checkout when ordering.
SHIPPING & ORDER TRACKING
Toffish will deliver to most Australian addresses using a contracted courier service. Australia Post requires the delivery to be signed for by the Purchaser. Any risk will pass to the Purchaser and or any other person who signs for the receipt of the delivery. Toffish cannot accept responsibility for delays in delivery due to unforeseen circumstances such as natural disaster, strike or transport complications.
The Purchaser is responsible for providing accurate delivery instructions and address details in writing. If the nominated courier is unable to deliver the Purchaser’s order due to either incorrect information provided by the Purchaser or if there is no one to sign for and physically receive the parcel, a re-delivery fee may apply. This fee will be charged to the Purchaser’s credit card.